Ms Avine McNally:

From an organisational perspective we would have circulated information to the members. It would have been brought up in newsletters, as Mr. Fielding said, and it would also be available on the website. One often finds with these issues that one can keep telling everybody, yet they will make contact by telephone because they have still not heard about it. Only when it becomes a question on their radar will they start paying a bit more attention to it. It is frustrating that the information is getting out there, but one often finds it is not being picked up as quickly as one had hoped or initially intended it would have been.