Susan O'Keeffe (Labour) | Oireachtas source

Based on the Ombudsman's comments on the annual report she is decrying four issues, which are: fairness for people who applied to schemes which have been abolished and who got caught in the system; the notion of achieving savings by stealth and people not knowing this; the notion of discretion being used and changed; and the introduction of a prioritisation system which is either formal or informal. If the Ombudsman has observed these and is making a point of calling our attention to them, what response has she had from the various bodies when she has tried to cope with any or all of the specific examples she has come across? Is she stating this will continue? Is she stating she does not know what to do? Is she stating she has been dealing with these four issues and she can see progress in them?