Michael Healy-Rae (Kerry South, Independent) | Oireachtas source

To support Deputy Ó Snodaigh so the witnesses realise it also happens on the other side of the country, I have had the same experience and it has been since the processing of medical cards was centralised. Previously we did not have the problem to the same extent. The problem has increased because more people are making applications but having said this, pro rata there are definitely more problems and issues since it was centralised. Many people do not send their applications using registered post. While they state they sent it, they do not have proof and to be honest I believe somebody approaching the Ombudsman with such a case would be wasting his or her time if he or she cannot produce-----