Mr. Aidan Cassells:

In terms of the current operation, we are very conscious of the issue raised by the Deputy about the ongoing activity, which relates primarily to the UK. There are significant codes of practice laid down relating to the operations of people who interface with customers relating to settlements of attritional claims. They are onerous and good and something we would want to fully adhere to. As chief executive officer, I definitely would not have any truck with the activity of approaching claimants with a view to forcing them into settlements that are not fair and reasonable relative to the injury they have suffered. The Deputy can take it for sure that as far as we can governance will ensure people are treated fairly as regards claims.