Ms Mary Curtis:

The helpline will continue to operate after 24 October. A series of radio and newspaper advertisements will ask whether people have lost their signal. We are working very closely with retailers to ensure sufficient set-top box technology. It will not end on 24 October. It will continue until it is sorted.

We take brand policing very carefully. We work very closely with the National Consumer Association and anything we hear about rogue traders or misrepresentation is dealt with immediately. We have had very few complaints because we make it very clear that if anybody calls to one's door one should look for identification and one should not hand over money.

We encourage any committee member with queries or questions on public information to come to me or to Mr. Keogh with regard to coverage.