Jonathan O'Brien (Cork North Central, Sinn Fein)
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63. To ask the Minister for Education and Skills if he will address the concerns regarding the day-to-day operational services of Caranua and ensure that the service will conduct its operations in writing as well as telephone and that application guidelines are sent out to survivors when they apply. [18176/14]

Ruairi Quinn (Dublin South East, Labour)
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Caranua is an independent statutory body under the aegis of my Department. While the Deputy has not set out his concerns regarding the day-to-day operational services of Caranua I can advise the Deputy that Caranua has confirmed that all applicants to it are given written decisions on their applications. The first part of the application process is to verify that an applicant is eligible to apply. Where an applicant is not eligible a written decision is issued to the applicant. Where the applicant is eligible, Caranua writes to the applicant seeking proof of identity. When an applicant's identity is confirmed, the applicant is informed that they are eligible in writing and sent a copy of the Guidelines. An application advisor subsequently contacts the applicant by telephone to discuss what the applicant wishes to apply for.