Written answers
Wednesday, 14 September 2011
Department of Health
Health Services
9:00 pm
Michael Healy-Rae (Kerry South, Independent)
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Question 939: To ask the Minister for Health the position regarding the servicing and repair of hearing aids (details supplied); and if he will make a statement on the matter. [23608/11]
Róisín Shortall (Dublin North West, Labour)
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The HSE's national hearing aid repair service is based at North Great George's Street in Dublin. Patients can avail of a walk-in service during office hours, Monday to Friday. Patients may also forward defective hearing aids, by post, direct to the service.
Local audiology services use postal services to send hearing aids to the repair service where they are repaired and returned by courier.
The majority of postal repairs are completed on the day of receipt and returned direct to the patient by courier. Repairs range from minor to complex fault diagnosis and replacement of electronic components, with consequent re-mapping of amplification settings. The HSE is reviewing the repair system in order to identify and reduce any other system delays.
Finian McGrath (Dublin North Central, Independent)
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Question 940: To ask the Minister for Health the support available to a person (details supplied) in Dublin 3. [23612/11]
Kathleen Lynch (Cork North Central, Labour)
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As this is a service matter the question has been referred to the HSE for direct reply.
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