Written answers
Tuesday, 5 October 2010
Department of Social and Family Affairs
Social Welfare Code
9:00 am
Róisín Shortall (Dublin North West, Labour)
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Question 325: To ask the Minister for Social Protection the number of interviews or consultations a person must attend during the course of his or her jobseeker's claim; when such interviews take place; and the nature and purpose of each of these interviews. [34810/10]
Éamon Ó Cuív (Galway West, Fianna Fail)
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The number of interviews or consultations that a jobseeker will attend over the course of his or her claim will vary from person to person. Customers claiming Jobseeker's Allowance may have to be interviewed by an inspector at the beginning of their claim and at any subsequent review of their means. Once a customer is three months on the Live Register, he or she will be selected for interview by FÁS under the National Employment Action Plan (NEAP) and may also be interviewed or elect to consult with the Job Facilitator at any stage during their claim. The Department refers a number of people that have been through the NEAP process to facilitators on a monthly basis.
The jobseeker schemes' conditions include that the customer must be available for work and genuinely seeking work. As part of the normal control process, a future review date is entered on the payment system for all jobseeker customers. Additional review dates are entered as necessary throughout the life of the claim. At each date, the claim is reviewed and, where necessary, the customer is interviewed to ensure that he or she continues to satisfy the conditions of the scheme.
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