Ms Niamh Hodnett:

Our role is to regulate the platforms. We have not been involved in litigation between private individuals and the platforms. I am not aware of such litigation being extant. Our role in regulating the platforms is to regulate them under our three regulatory tools, namely, the Online Safety and Media Regulation Act, the terrorist content online regulation and the Digital Services Act. We do not regulate individuals; it is very much at the platform base. The platforms have obligations under the terrorist content online regulation or the Digital Services Act and we police those obligations. We recently stood up a supervision and enforcement team that investigates platforms for breaches of those obligations or binding rules. Yesterday, we established a contact centre through which members of the public can raise issues, such as guidance on raising a complaint with a platform or possible breaches of the Digital Services Act. This is not the same as our individual complaints framework, to which my colleague, Karen McAuley, might speak, which we were seeking to put in place a year after the online safety code is in place. It is, however, the start of that road or ladder in terms of being able to contact us. As of yesterday, individuals can contact us through our contact centre or by email to raise issues relating to potential breaches of the Digital Services Act or for guidance on how to raise a complaint with a platform. That is not the same as the litigation to which the Senator referred. We are not aware of such litigation.

As regards the AI systems and vulnerable adults, I am not aware of the actual impacts of AI systems' monitoring behaviour or otherwise in respect of vulnerable adults. I will raise it with Karen McAuley but I am not sure if-----