Mr. Jim Brown:

It is worth noting that the various options we have put in place for businesses in distress - that is, SME trading businesses - have worked very well. The number of SME businesses we have put into receivership in the five years since the crisis is only 31. It is clear from the magnitude of distress that this is a relatively small number. With the solutions we have, as long as customers can engage with us, and if there is a real viable business, we can ensure that business will continue to trade. With regard to demand, in the past few years there were a couple of issues. The banks, particularly Ulster Bank, were inwardly focused, having had to deal with many real estate issues as a result of the crisis, including mortgage arrears. We are very conscious of that. One of the things we did was to organise the business in early 2013 particularly to support SMEs, so that we could get the message out that we were open for business. We have people on the road looking for business and we have relationship managers back in the branch network. There are many other things we have done over and above that to support digital developments. It is fair to say that as a result of that, plus the upturn in the economy that has come through from the middle of last year, we have seen a significant uptake in demand, and the volume we have had in the first quarter of 2014 versus 2013 has doubled. I cannot give the specific numbers because we are in a closed period for financial reporting but there has definitely been an uptake in demand and an uptake in absolute lending by Ulster Bank.