Oireachtas Joint and Select Committees

Tuesday, 8 April 2014

Joint Oireachtas Committee on Finance, Public Expenditure and Reform

Mortgage Arrears Resolution Process: (Resumed) Ulster Bank

2:20 pm

Mr. Jim Brown:

The solutions we have in place today are designed around keeping people in their home and thus give a better outcome for the customer. As Mr. Bell mentioned, the cost of doing that within the range of options we offer is generally cheaper than the rent option. In our view, the options we are providing are ultimately better for the customer and they are working.