Mr. John Hennessy:

I will answer that question and Mr. Patrick Burke will also contribute. We have been listening very carefully to the feedback over the past number of weeks about the controversy about medical cards. One of the important messages coming through is that while there are significant strengths in a centralised system, with help lines and customer service, it still poses a difficulty for a significant number of people who would prefer to deal face-to-face with the health service. For that reason and as part of our current initiative we intend to strengthen the information and support available at local health centres and to provide an opportunity for people to be able to walk in and to discuss any problem with the application or with the application of discretion. That point is acknowledged and has been taken on board that we need a better blend between the advantages of a centralised system and the level of support, information and assistance available at local health centres. We will be working to ensure that balance is better.