Imelda Munster (Louth, Sinn Fein) | Oireachtas source

I accept that, but why in the name of goodness would the Passport Service not inform applicants, for instance, at the bottom of the form, that they should be aware there can be an issue with uploading photographs from a phone and to upload it on a laptop? Why would they not do so instead of causing a great deal of stress for people? The Passport Service is having people miss their travel date because its office cannot be bothered to put on paper on paper to notify people what it has recognised as a problem.