Simon Harris (Wicklow, Fine Gael)
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I propose to take Questions Nos. 495 and 496 together.

In 2022 there were 13,613 Certificates of Naturalisation issued, including 1,719 in respect of minor applicants. This represents a 39% increase on the number of certificates issued for 2021 (9,780) and demonstrates my Department's commitment to processing applications in a timely manner.

The median processing time for applications now currently stands at 19 months. I understand the extended wait times can be frustrating for applicants and my Department has been working hard to clear backlogs.

It is recognised that all applicants for citizenship would wish to have a decision on their application without delay. However, the nature of the naturalisation process is such that, for a broad range of reasons, some cases will take longer than others to process. In some instances, completing the necessary checks can take a considerable period of time.

There are ongoing developments and improvements being made to the citizenship application process. Significant reforms have been introduced for customers to streamline the number of proofs required to establish their identity and residency as part of the application process. A new scorecard was introduced to help applicants to complete their applications. Since this initiative went live, a preliminary review of applications received indicates that the quality of the applications has markedly improved.

This development builds on other innovative measures introduced in the application process, including the deployment of “Tara” the e-chat bot, as well as e-payments, and Garda e-vetting, and the removal of the requirement to provide the original passport when making an application, all of which have positively enhanced the applicant's experience.

I understand that many of the oldest files in the system have been put on hold at the request of the applicant. Periodic contact is maintained with the applicant and every effort is made to facilitate the applicant in the context of changing and sometimes challenging personal circumstances. While the onus remains with the applicant to complete the process the Citizenship Division maintains ongoing contact with the applicants.

In other instances, information requested from the applicant may be outstanding or there may be a delay in receiving supporting information.

The information requested by the Deputy is contained in the table below: