Written answers

Wednesday, 22 June 2022

Department of Foreign Affairs and Trade

Passport Services

Photo of Holly CairnsHolly Cairns (Cork South West, Social Democrats)
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113. To ask the Minister for Foreign Affairs and Trade the number of passport applications that were made monthly between 1 January 2018 and 31 May 2022, inclusive; the number of passport applications in each of those months that were considered not completed by the applicant; and the number of passport applicants who experienced a delay for another reason for those same months; and the number of those that were first-time applications; and the number that were renewals. [33178/22]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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It is not possible for the Passport Service to provide the historical figures requested for the number of passport applications that were incomplete or experienced delays as this is only a temporary status for the application until such time as the application is complete.

The other information requested by the Deputy is outlined below in tabular form.

Applications received by month 1 January 2018 - 31 May 2022

2018 2019 2020 2021 2022
January 82,137 104,315 102,276 31,279 135,811
First time applications 15,362 21,154 22,447 7,350 28,361
Renewal applications 66,775 83,161 79,829 23,929 107,450
February 80,414 99,738 90,510 25,822 154,930
First time applications 16,864 27,923 22,610 4,790 33,163
Renewal applications 63,550 71,815 67,900 21,032 121,767
March 90,255 112,882 53,002 38,478 124,843
First time applications 18,804 30,527 15,663 6,096 28,848
Renewal applications 71,451 82,355 37,339 32,382 95,995
April 109,751 103,436 13,825 46,177 129,410
First time applications 23,159 25,696 1,420 7,370 27,489
Renewal applications 86,592 77,740 12,405 38,807 101,921
May 103,454 103,088 16,395 84,635 140,695
First time applications 21,499 22,305 2,324 13,899 30,060
Renewal applications 81,955 80,783 14,071 70,736 110,635
June 83,725 86,526 42,485 80,890
First time applications 18,005 18,332 8,148 15,614
Renewal applications 65,720 68,194 34,337 65,276
July 68,321 78,472 39,263 85,877
First time applications 16,171 18,044 9,154 16,095
Renewal applications 52,150 60,428 30,109 69,782
August 57,449 63,249 32,179 97,957
First time applications 14,660 15,773 7,707 16,455
Renewal applications 42,789 47,476 24,472 81,502
September 50,567 58,732 32,998 86,188
First time applications 13,215 15,870 8,059 15,069
Renewal applications 37,352 42,862 24,939 71,119
October 51,367 55,339 27,429 80,901
First time applications 14,075 16,710 6,760 15,030
Renewal applications 37,292 38,629 20,669 65,871
November 47,580 49,805 20,398 70,084
First time applications 13,896 13,986 4,145 14,030
Renewal applications 33,684 35,819 16,253 56,054
December 38,177 40,676 29,181 44,484
First time applications 10,070 11,190 10,426 9,962
Renewal applications 28,107 29,486 18,755 34,522

Photo of David CullinaneDavid Cullinane (Waterford, Sinn Fein)
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115. To ask the Minister for Foreign Affairs and Trade the status of a passport application (details supplied) given that it has exceeded the target issue date and applicants travel date is imminent; and if he will make a statement on the matter. [33220/22]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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With regard to the specific applications about which the Deputies have enquired, the Passport Service has provided an update on the status of the passport application to the applicant.

Photo of James O'ConnorJames O'Connor (Cork East, Fianna Fail)
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118. To ask the Minister for Foreign Affairs and Trade the number of passports which have been printed per county to date in 2022, in tabular form; the number of applications that remain to be approved; the position regarding staff being employed in the Passport Office; and if he will make a statement on the matter. [33234/22]

Photo of Simon CoveneySimon Coveney (Cork South Central, Fine Gael)
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The Passport Service is already outperforming any previous year, despite the challenges that it has encountered over the past two years.

The Passport Service continues to outperform its previous busiest year, 2019, by over 20%. Over 623,000 passports have been issued to date in 2022. This is 105,000 more passports than were issued at this point of the year in 2019. In the past four weeks, the Passport Service has issued an average of 30,000 passports per week.

99% of all child and adult online renewal applications are issued within the standard turnaround time and almost half of all adults who renew their passports online will receive their new passport in the post within 2 working days.

Processing time for first time applications now takes 25 working days, down from 40 working days in March. In the space of three months, processing time for first-time applications has been reduced by almost 40%.

My Department has been proactively planning for this significant increase in demand for many months and have made an unprecedented investment in the staffing and resources necessary to meet this demand.

A major recruitment drive, in partnership with the Public Appointments Service, has been underway since 2021. In addition, the Passport Service has run its own recruitment competition for Temporary Clerical Officers (TCOs). The Department has also been working with the HSE to provide opportunities to contact tracing staff to transfer to the Passport Service. As of 20 June, these staff have begun to be assigned to the Customer Service Hub, which will further increase the number of staff answering customer queries. This recruitment effort will bring staffing numbers at the Passport Service to over 900 which represents double the number of staff with the Passport Service in June of last year.

Intensive training of new staff and upskilling of existing staff has been underway for several months to increase the resources that can process complex applications, such as first time child applications.

Over the past number of weeks the Passport Service has worked with An Garda Síochána to develop a system for verifying Garda witnesses on passport applications in cases where the Garda signature cannot be verified. This new system assists in reducing the number of applications that are delayed due to a failure to verify witness details.

I am satisfied overall that Passport Service operations are meeting the current needs of passport applicants and that recent service improvements are allowing the Passport Service to provide this essential citizen service in an efficient and effective manner.

The information requested by the Deputy is outlined below in tabular form, for online applications. It is not possible for the Passport Service to provide the requested figures in respect of paper-based applications. This table also breaks down the number of applications currently in the system that are being processed by the Passport Service, and the number that are awaiting further action by the applicant.

County No. of passports issued to date in 2022 No. of applications currently in the system Passport Service processing Awaiting further action from the applicant
Antrim 15,398 7,424 4,489 2,935
Armagh 4,557 1,915 1,215 700
Carlow 5,515 1,069 689 380
Cavan 6,323 1,284 809 475
Clare 10,511 1,973 1,263 710
Cork 53,279 8,434 5,629 2,805
Derry 8,206 3,122 1,986 1,136
Donegal 13,797 2,596 1,649 947
Down 12,138 5,222 3,190 2,032
Dublin 123,624 20,715 13,824 6,891
Fermanagh 1,877 634 392 242
Galway 23,663 4,318 2,821 1,497
Kerry 12,260 2,340 1,502 838
Kildare 23,684 3,930 2,581 1,349
Kilkenny 8,688 1,506 981 525
Laois 7,090 1,399 888 511
Leitrim 2,757 560 365 195
Limerick 17,547 3,050 1,968 1,082
Longford 3,200 680 440 240
Louth 13,005 2,386 1,512 874
Mayo 11,948 2,167 1,407 760
Meath 21,356 3,574 2,329 1,245
Monaghan 5,203 1,081 694 387
Offaly 6,571 1,226 799 427
Roscommon 5,375 959 623 336
Sligo 6,114 1,140 782 358
Tipperary 13,821 2,512 1,619 893
Tyrone 5,986 2,352 1,484 868
Waterford 11,261 1,852 1,203 649
Westmeath 8,107 1,452 898 554
Wexford 13,353 2,444 1,522 922
Wicklow 14,908 2,425 1,587 838

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