Heather Humphreys (Cavan-Monaghan, Fine Gael)
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The SAFE registration process, which involves the authentication of a person's identity in a face-to-face interview, is the normal method of processing an application for a Personal Public Service Number (PPSN).

My Department introduced an online application service for PPSN applications in December 2020. This service was introduced to ensure that those who need a PPSN can have their application dealt with, even in the event of office closures as a result of COVID-19 public health measures.

While SAFE registrations have resumed in all offices since May, and certain offices have resumed SAFE registration appointments for PPSN applicants, the online service is still available to those who require a PPSN.

It is the case that some offices of are experiencing high levels of demand for PPSNs.  Additional staff are being assigned to increase the capacity in our offices in respect of PPSN applications, and that increased capacity will address the number of applications pending

I trust this clarifies the matter for the Deputy.