Written answers

Wednesday, 23 September 2020

Department of Transport, Tourism and Sport

Driver Licences

Photo of Joe CareyJoe Carey (Clare, Fine Gael)
Link to this: Individually | In context | Oireachtas source

26. To ask the Minister for Transport, Tourism and Sport if his attention has been drawn to the unsatisfactory delays in the processing of driver licences; the efforts being made to improve the processing of times for new driver licences and in the renewal of driver licences; if consideration will be given to developing an online system for the renewal of driver licences; and if he will make a statement on the matter. [25764/20]

Photo of Eamon RyanEamon Ryan (Dublin Bay South, Green Party)
Link to this: Individually | In context | Oireachtas source

As you are aware the NDLS has now resumed services however, they are unable to facilitate any walk-ins due to the social distancing requirements and in the interest of protecting the staff and customers. Therefore, all appointments must be booked in advance. This, of course, has led to an increase in the demand for appointments. The Road Safety Authority (RSA) is working with their providers to see how they can increase capacity while adhering to the return to work protocol. Options under consideration include extended opening hours, overtime and protective segregation barriers between booths.

Currently, people under the age of 70 and those that do not need to provide any supporting documentation, can apply for a learner permit and/or a driving licence online provided they have a Public Services Card and a verified MyGovID account.

The Road Safety Authority (RSA) is working to expand the online facility to accommodate all driving licence and learner permit application types in a manner that does not undermine the existing legal framework or the effective operations of the stakeholders involved.

Comments

No comments

Log in or join to post a public comment.