Written answers

Tuesday, 8 September 2020

Department of Employment Affairs and Social Protection

Social Welfare Code

Photo of Kieran O'DonnellKieran O'Donnell (Limerick City, Fine Gael)
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717. To ask the Minister for Employment Affairs and Social Protection if she will address a matter (details supplied) regarding a MyGovID account; and if she will make a statement on the matter. [21933/20]

Photo of Heather HumphreysHeather Humphreys (Cavan-Monaghan, Fine Gael)
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I can confirm that the person referred to by the Deputy has held a basic MyGovID account since 13th July 2020.

With a basic MyGovID account, a person can access a number of services, such as requesting a statement of their PRSI contributions or checking their eligibility to certain benefits.

To hold a verified MyGovID account, a person must have authenticated their identity through the SAFE registration process and they must have a mobile phone and have verified their mobile phone number with the Department.

The reason a mobile phone is required is that, each time a person logs into their verified account, a security code is sent to their mobile phone. They must then enter this code to access their account. This ensures the security of their account and their personal data, and is an essential step in verifying their online identity.

I trust this clarifies the matter for the Deputy.

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