Helen McEntee (Meath East, Fine Gael)
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The Health Information and Quality Authority (HIQA) is the independent authority established to promote high-quality and safe care for people using health and social care services in Ireland. Information on the quality, safety and experience of people using services is vital to HIQA’s work. The Authority receives, analyses and risk assesses information from a range of sources, including residents and their families. All information is used to inform the on-going monitoring and inspection programme.

HIQA received information from the persons concerned, and responded accordingly. The interested party was made aware of HIQA’s statutory remit and that the Authority does not have the legal power to investigate individual concerns or complaints.