Written answers
Wednesday, 25 May 2011
Department of Foreign Affairs and Trade
Passport Applications
8:00 pm
Liam Twomey (Wexford, Fine Gael)
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Question 87: To ask the Tánaiste and Minister for Foreign Affairs if his attention has been drawn to the fact that information in relation to emergency and standard passport turnaround times on the Passport Office website is incorrect; and the distress this has caused citizens; and if he will make a statement on the matter. [12940/11]
Eamon Gilmore (Dún Laoghaire, Labour)
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The Passport Service is not aware of any incorrect information in relation to emergency or standard passport turnaround times on its website at this time. Should the Deputy be aware of any such misleading information, I would request that he notify my office so that it can be rectified immediately. Due to a surge in demand, the turnaround time for passport express applications received through the Passport Express system is currently running between 11 and 13 working days. It normally takes 10 working days. The Passport Express service is available for passport applications lodged in Ireland only. The Passport Service regrets the delay and any difficulties caused in this regard. Notice of the current extended turnaround time and its likely duration has been published on the Passport Service website www.passport.ie since 18 April 2011. The Passport Office has also informed An Post so that customers can be advised of the situation at the point of application.
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