Ms Barbara Delaney:

It is an area we are investigating because anybody with prolonged outages should proactively have received a refund. Some have to date to the tune of €1.08 million. While the investigation is ongoing, that is okay. It will proactively happen as we work through every retail service provider. I would say to anybody who has suffered a prolonged outage that they can contact our consumer line and we will look into the circumstances of that. Come to us directly and we will assist any consumer who has or had issues on that front.