Mr. Patrick Neary:

On the tree side, it is an issue for us in terms of the networks. Primarily, the mobile networks were not affected by physical damage. It was just that the power was unavailable for an extended period and could not sustain the generators for that period. We put a lot of emphasis on ensuring that mobile coverage has mobile generation available for those critical sites for a long period and on ensuring that connectivity is sustained even if power is unavailable. In the event that there is an incident, that we can clear access routes towards those mobile connectivities.

The trees are affecting the fixed networks. On a local access basis, trees are falling on fibre cables and copper cables, pulling on poles, etc. That is still an issue. We do not have a full answer for that. There are 120,000 km of fixed network all over the country. The emphasis is on securing the core trunks, if you like, in the network. It is probably similar for ESB Networks. It is looking at the lithium voltage networks trying to secure and make sure there is no damage to them. In a telecommunications network, a lot of that is underground already, but it is the access network where there is still an issue. We are really looking at, and the operators have invested in, how you repair fibre as quickly as possible, locating where the breaks are and getting out there to repair poles and fibre as quickly as possible in the event of an issue.

Ms Delaney might discuss price refunds.