Ms Barbara Delaney:

Yes, there are a couple of things. There is a proactive refunding of it. A couple of other things must happen as well. The consumer must report the outage. We are looking at that more thoroughly to see how that works. At the moment, that process has not concluded for Storm Éowyn, unfortunately. Hundreds of thousands of consumers have got, on average, €42 back, depending on how long they were out. We want this process to be much smoother and we will work with service providers so that it is a quick process.