Mr. George Merrigan:

We have been working extensively with the information service providers and the organisations themselves. I should say there has been a massive interest in this from organisations in the State. We now have over 18,000 sender IDs registered, from over 13,000 organisations, including organisations like the HSE and such like. In the very early days of this there is no denying we had quite a number of false positives. There are far fewer of them now than there were before. The idea that people would never get a text marked as a likely scam is a bit naive because that is part of the purpose of it, but not to the extent that they were getting them heretofore. We have a view that we are pretty much getting on top of that problem now. There are a couple of technical issues that we are dealing with on the operators' side, not our own. Our own database, in point of fact, has not been down at all since we stood it up. That has been operating completely through it but we are working through a couple of technical issues.

The other matter, obviously, that we need to get better on is metrics and we are pushing the industry hard on this. Next month, we will be launching a new portal for the industry to provide us with metrics. This is an attempt to bring some standardisation to that so that we can actually make better decisions.