Michael McGrath (Cork South Central, Fianna Fail)
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I am advised by Revenue that the current timeline for processing claims in respect of refunds under the Value-Added Tax (Refund of Tax) (Flat-rate Farmers) Order 2012, is running at just under 3-weeks. This timeline reflects a significant reduction in wait times which were running at 6-weeks in January, February and March of this year.

Claimants should ensure that all information required in support of the claim is submitted as part of the application. Where a claim is subject to review, caseworkers may return the claim for further information, which will delay the processing of the claim. Claimants are encouraged to provide supporting documentation, photos, detailed description of works carried out to the building or structure to facilitate installation of any equipment and any contracts associated with the work when submitting claims, to avoid further contacts and consequently delays in processing claims.

In addition, refunds may be held up where a claimant has returns outstanding, or payments may be offset against other outstanding tax liabilities.

Revenue has advised that claimants can request a status update on any claim by contacting Unregistered VAT Unit (Farmers and Tour Buses) via My Enquiries or by calling 01-7383667.