Written answers

Tuesday, 14 February 2012

Department of Social Protection

Social Welfare Appeals

9:00 pm

Photo of Ann PhelanAnn Phelan (Carlow-Kilkenny, Labour)
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Question 337: To ask the Minister for Social Protection if she will investigate the case of a person (details supplied) in County Carlow in respect of their appeal for supplementary welfare allowance which has been ongoing since July 2011; and if she will make a statement on the matter. [7971/12]

Photo of Joan BurtonJoan Burton (Minister, Department of Social Protection; Dublin West, Labour)
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The Social Welfare Appeals Office has advised me that the appeal from the person concerned was referred to an Appeals Officer who proposes to hold an oral hearing in this case. There has been a very significant increase in the number of appeals received by the Social Welfare Appeals Office since 2007 when the intake was 14,070 to 2010 and 2011 when the intake rose to 32,432 and 31,241 respectively. This has significantly impacted on the processing time for appeals which require oral hearings and, in order to be fair to all appellants, they are dealt with in strict chronological order.

While every effort is being made to deal with the large numbers awaiting oral hearing as quickly as possible, it is not possible to give a date when the person’s oral hearing will be heard, but s/he will be informed when arrangements have been made. The Social Welfare Appeals Office functions independently of the Minister for Social Protection and of the Department and is responsible for determining appeals against decisions on social welfare entitlements.

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