Ms Anne Graham:

While some people do bring small dogs on that will not cause any disruption to passengers it is very hard to distinguish between what would be considered a small lap dog or not. In preference, and given that many of our services are very busy services, we are currently restricted to assistance dogs and guide dogs. We are open to consider that in the future but for the moment, given our services are extremely busy and that we are trying to ensure that all customers feel comfortable on our services, we want to make sure-----