Ms Niamh Hodnett:

We have an advertising campaign now, "Spot it. Flag it. Stop it." That is our campaign to raise awareness that the Digital Services Act is now directly applicable. If someone spots harmful content online, they should flag it with that platform. We would always say to go to the platform first and that will help to stop it. We ran a campaign on the media literacy point of "Stop, think and check" on disinformation as part of Media Literacy Ireland. It is for people to think when they read information online how reliable it is, and to stop, think and check it.

Our contact centre opened yesterday. It is open from Monday to Friday, between 8 a.m. and 6 p.m. The number is 01 9637755. There is also an email address, usersupport@cnam.ie. We also have further information on our website, cnam.ie, and there is a section on online complaints. It has a detailed section on how to go about flagging a complaint. If it is a matter of life or death, we would say to always contact law enforcement, that is the gardaí, first.