Denis Naughten (Roscommon-Galway, Independent) | Oireachtas source

From a company point of view, I fully understand that there needed to be critical mass. The issue I have is with the Commission for Regulation of Utilities. People have paid for electricity meters for the past seven years. It was not a case that they were not going to be rolled out; they were already part of the standing charge that people paid. They were going to happen because people were already paying for them. People were going to get their new meter. They should have been able to access that data. CRU, the regulator which, in theory, is supposed to act on behalf of the customer, seems to have ignored that fact. That is the point I am making. I do not want to go over and back on this, but the point I am making is that the regulator has failed the customers in relation to this. Does someone want to address the first question from Deputy Collins?