Oireachtas Joint and Select Committees
Tuesday, 30 January 2024
Joint Oireachtas Committee on Housing, Planning and Local Government
Proposed Changes to River Shannon, Grand and Royal Canals and River Barrow Navigation By-laws: Discussion (Resumed)
Mr. ?anna Rowe:
The recourse is through the Ombudsman or through a complaint. If a boater has an independent survey undertaken that demonstrates that he or she has the appropriate tank, we will take that as accepted. If there is a dispute between Waterways Ireland and the boater, that is dealt with under our customer services strategy, with recourse to the Ombudsman.
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