Oireachtas Joint and Select Committees

Wednesday, 13 December 2023

Joint Oireachtas Committee on Jobs, Enterprise and Innovation

Shoplifting: Discussion

Mr. Colin Fee:

I am actually due to visit the store the Senator mentioned to have a look at it. I have spoken to a few people about it. There is a lot of overhead. There are a lot of man hours involved. The technology is getting better but it does give a lot of false alarms where the customer did not take something. However, it does alert the retailer. It is quite new technology and the feedback we are getting is that it is picking up a lot of stuff that we might not pick up ourselves. I am not aware of how much it costs but it is not overly expensive. For each store we would budget about €2,000 a year just to maintain the security systems, mainly the CCTV. The big issue is that even if that detected something the retailer has to go back and make absolutely sure that the theft is caught on CCTV and that the person has it when leaving the store.

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