Oireachtas Joint and Select Committees

Wednesday, 13 December 2023

Joint Oireachtas Committee on Jobs, Enterprise and Innovation

Shoplifting: Discussion

Mr. Noel Dunne:

It varies. We have a bit of both in our store. Some people are very interested in a career in retail. Certainly my managers and supervisors have visions of being retailers themselves in future, which is great. We also have a large number of non-national staff who are studying in the area. They find it most difficult to come in part-time for four or five hours a day and see this sort of behaviour in the store. It is difficult. We do not have a difficulty with recruiting. We are very lucky. People want to come and work at the Centra on Parnell Street, which is brilliant. The problem is retention. The store is grand. It is a nice store and it works very well, but the problem is what comes in when the door opens. The main difficulty is retaining staff.

There are people who can switch off and there are people who cannot. We have to understand this. It is very difficult. I was trying to explain earlier that it is the constancy that is the difficulty.

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