Mr. Michael O'Driscoll:

I have a shop in Talbot Street which is a tough area in the city. I probably have five to ten incidents every day where I have to challenge people robbing in my store. What I find very upsetting is the aggression of people now. There seems to be a terrible anger in society in terms of 20-year-olds to 30-year-olds robbing a drink. When I see they have it I ask them for it back they will not give it back to me. They want to fight me for it. They walk out. They push their way out. They have no fear now because there is no deterrent. Nothing happens to anybody anymore. In terms of going to court they are not afraid. There is a new level of aggression in terms of where they are now. My staff are all foreign so I am always afraid as they have no respect for my staff at all. They think they should not be in Ireland so therefore I have to deal with most of these incidents myself. You learn what you can do and what you cannot do.