Gerry Horkan (Fianna Fail) | Oireachtas source

I accept that. Obviously, it is disappointing for people who are on a plane and expect a certain level of standard to end up on a different aircraft. People can get lucky and board an aircraft which has been upgraded, but equally others are unlucky. Presumably the price is the same and people are not paying any less because they are on a particular aircraft, despite probably not getting what they expected.