Mr. Peter Tyndall:

Coming back to the question of language, Ms Justice Ring highlighted the question of accessibility, and we have made key information available in the major community languages as well as Irish and English. We try to ensure we are accessible. We can accept complaints in any language and we have access to translation services if needed to deal with that.

One of the sad casualties of the Covid-19 crisis is we were looking at taking on board two interns from the Polish ombudsman office to work with us in Dublin because the Polish community is clearly one of the largest communities in the State. Unfortunately, that initiative was a casualty of Covid-19.