Martin Browne (Tipperary, Sinn Fein) | Oireachtas source

On the replies getting out faster, Mr. Tyndall mentioned we need a higher profile and outreach in county councils and so on. That will only bring so much. With all the new technologies, the likes of computers, phones and through social media, and this is in the forum report, could they be used and would they speed up things in getting information out to the public, both bringing in petitions and getting replies back out?

On the last point, resources are needed. I do not know whether it is us or the ombudsman's office that needs to get promotional material in different languages out to the main immigrant communities that have come into the country in recent years.

What feelings have the witnesses about using the smart technology in the report? There is mention of greater visibility and closer contact with the citizens. Could we use that kind of technology?