James Reilly (Dublin North, Fine Gael) | Oireachtas source

I thank members for their questions. Sessions like today are critical because the medical card issue continues to be problematic. Mr. Hennessy made a fair comment. The vast bulk of the 2 million people involved find that the process is reasonable but there is no doubt that a small percentage of people still find it too arduous and that it creates huge uncertainties for them. Most people find it difficult to deal with uncertainty and in this regard Deputy McLellan makes a reasonable request that she be provided with answers so at least she will know what is happening.