Holly Cairns (Cork South West, Social Democrats)
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706. To ask the Minister for Employment Affairs and Social Protection to detail any ongoing or previous use of artificial intelligence within her Department. [47343/23]

Heather Humphreys (Cavan-Monaghan, Fine Gael)
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At present, my Department makes very limited use of generative AI. An A.I. Chatbot (on the MyGovID platform) is being used at present. This Chatbot provides the customer with advice in real time on how best to use the MyGovID service.

In line with “AI – Here for Good”, the National Artificial Intelligence Strategy for Ireland, the Department remains disposed to evaluating the potential use of A.I. technology in the future in line with related strategies and legislation.